Hello Danielle,
We apologize for the inconvenience caused.
Are you receiving any error code during the time of installation. If so please provide us with a screenshot so that we can assist you better to resolve the issue.
Thank you.
I just purchased the 1 yr protection and I have tried installing it 4 times and it gets to the very end of the process and then fails. Help?
Hello Danielle,
We apologize for the inconvenience caused.
Are you receiving any error code during the time of installation. If so please provide us with a screenshot so that we can assist you better to resolve the issue.
Thank you.