Installed AVG 64 Free but Task Manager shows it's the 32 version

AVG Protection
11

Hello Rick,

I request you to provide the screenshot of the AVG process on task manager showing as 32 bit.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Also let me know whether you used this link: http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe to install AVG Antivirus free.

10

then how is my 64bit system running a 32bit scan?

12

Rick, Please note that an AVG 64 bit installation contains both 32 & 64 bit files. This is standard practice.
AVG Guru

1

Hi there. I had the 32 bit version on my laptop, uninstalled it, downloaded the 64 bit version, put it in the 64 bit "Program" directory  (not the "86Program" dir) reinstalled and Task Manager continues to show that it's the 32 bit version I've installed. I have done this process 3 times thinking I might have been doing something wrong to no avail.  Does anyone have any idea why this is happening? Thanks.

4

Rick,
All drivers and processes that scans your computer are 64 bit x64 files, only UI and some non essential parts are 32 bit x86 files.

2

Hello Rick,

I appreciate your patience.  Please be informed that 32bit version can't be installed on 64bit OS and vice-versa.
The reason for having both 32 and 64bit processes in 64bit Windows is that not all apps are running in 64bit.
To scan them effectively we have to use 32bit processes as well.
Thank you.

5

Hello Rick,

I request you to provide the screenshot of the AVG process on task manager showing as 32 bit.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Also let me know whether you used this link: http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe to install AVG Antivirus free.

6

Thanks Bala, Here is the screenshot you asked for and the link to the location I downloaded AVG Free 64(bit) from. AVG AntiVirus FREE | AVG-installasjonsfiler

User-added image

8

Hello Graham,
The drivers and processes that scans your computer are 64 bit x64 files, only User interface and some non essential parts are 32 bit x86 files.
Regards,
Alok.

7

User Graham Rice has posted their own topic (https://support.avg.com/answers?id=9060N0000000Z6hQAE).
AVG Guru

9

then how is my 64bit system running a 32bit scan?

3

Rick, Please note that an AVG 64 bit installation contains both 32 & 64 bit files. This is standard practice.
AVG Guru