Installed AVG Anti Virus 3PC/1 Year

Hello Veronica,
We regret for the inconvenience. On checking with your account we can see that you have active product of AVG Anti virus. In this we would request you to remove previously installed AVG program traces from your system using AVG Remover tool and then try to reinstall AVG Anti virus.
Note:If you have installed any other Antivirus  programs like AVAST, NORTON, MCAFEE or KASPERSKY, Please uninstall it first to avoid conflicts when installing AVG.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG

Hello
I purchased this product and installed and registered it on March 14, 2017 and right in the mist of downloading it, a message came up that it said it was unable to complete the download and that, I needed to remove any antiviruses that are on the computer and then reinstall the product. However, I was unable to reinstall the virus protection because it said I've already register and used my registration number and to double click to continuing installation but the product wouldn't work correctly.  I kept getting this error once it went to the internet that said Microsoft is no longer updating XP's and the certificates has expired. The program tries to install a free antivirus but it keep asking me to do things that the computer will not allow me to do.  So, what can I to do?

Now I am utilizing my laptop (which at this time I do not need a antivirus protection because my laptop is already covered for virus protection). I am send this message from my laptop to inform you of the problem I am having installing it on my desktop computer utilizing the Window XP.

Will, I be able to uninstall this protection for future use? Please help.

Veronica
Veronica, Do you have Win XP Service Pack SP3?, Have a look @ this AVG article (http://avgread.me/1Ewajhi).
AVG Guru
  1. Run the downloaded file and follow the onscreen instructions.
    3) Restart your PC when the restart option is displayed on the remover tool screen.
    4)Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
    Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
    If you are facing any issues with installation, please let us know, we are here to help you.
    Thank you.