My laptop was slowing down. AVG took it over for 4 + hours, cleaned it up and sold me a bill of goods for $225, in February and said that I will have no more trouble. THEY WERE RIGHT for ABOOUT A WEEK!
There is basically no more tools to buy- got it all they said. Now I am getting trial expiry popups and to buy now " PC TUNE -UP". Absolutely discusting! Has other customers experienced this smooth sales pitch? 3 years with no issues with the minimum AVG package and then one day they offered a tuneup for free - dumb me - downloaded it and had problems ever since. Called them and they would fix 24/7 for $ 225. AVG sucks.
Hello Charlie,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG Protection multidevice (2 years subscription) on 2015.4.30 and it expires on 2017.4.30 in the amount of 47.59. And there is no further charge made in your account. Please be informed that AVG Zen has both AVG Protection and AVG Performance built in it. Since you have purchased AVG Protection only it is active in your account till 2017.4.30 and your AVG Performance expires when the trial expires and you need to purchase the paid product to be active.
Please feel free to contact us for any further assistance. Thank you.
Hello Charlie,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG Protection multidevice (2 years subscription) on 2015.4.30 and it expires on 2017.4.30 in the amount of 47.59. And there is no further charge made in your account. Please be informed that AVG Zen has both AVG Protection and AVG Performance built in it. Since you have purchased AVG Protection only it is active in your account till 2017.4.30 and your AVG Performance expires when the trial expires and you need to purchase the paid product to be active.
Please feel free to contact us for any further assistance. Thank you.