I installed 2016 AVG free trail offer. After installing it stated that it will need to reboot. After that lap top kept freezing up. Started in safe mod. It is scanning and has been for over 1.5 hours. Is this normal?
Hello Eva,
We apologize for the inconvenience,
The scan will generally complete quickly. However, in some cases if the the system data is large, it will take more time. In this case we suggest you to remove the AVG free from your computer and then install them in normal mode. Please click on this link for the steps to uninstall AVG http://avgclick.me/UninstallAVGAV
Thank you
Hello Eva,
We apologize for the inconvenience,
The scan will generally complete quickly. However, in some cases if the the system data is large, it will take more time. In this case we suggest you to remove the AVG free from your computer and then install them in normal mode. Please click on this link for the steps to uninstall AVG http://avgclick.me/UninstallAVGAV
Thank you