Hello Rani,
I understand the inconvenience caused, let's work together to fix this issue. You have to login to AVG MyAccount (using email address and password) in AVG Antivirus Free user interface to activate it.
You can follow the below instruction to activate AVG Antivirus Pro:
1. Open the installed AVG Free Antivirus app.
2. Tap on drawer (3 lines) on top-left of the app.
3. Select AVG Account.
4. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.
I purchased AVG internet security which should allow me to install on unlimited device. Have installed in on home PC. When I tried to use same email on my Android mobile phone, it take me to AVG free download and when I try to upgrade to paid version as I have already purchased the unlimited licence, it is asking for payment again. The free AVG version has anoying adverts and I want to use my paid version. How do I do this.
Hello Rani,
I understand the inconvenience caused, let's work together to fix this issue. You have to login to AVG MyAccount (using email address and password) in AVG Antivirus Free user interface to activate it.
You can follow the below instruction to activate AVG Antivirus Pro:
1. Open the installed AVG Free Antivirus app.
2. Tap on drawer (3 lines) on top-left of the app.
3. Select AVG Account.
4. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.