Installing a printer

Hello Robert, 

We will help you to configure printer when AVG Firewall is active. Refer the following article to change the firewall system rules (http://avg-pkb.force.com/kb/articles/How_to/How-to-enable-file-sharing-or-printing-with-AVG-Firewall) and check for it.

Please try the above steps and let us know if its help you.

I am trying to install a printer on this computer, it's taken the software but when it comes to finding the printer it cannot locate.  It's asking to drop the firewall.  I've gone to window firewall but I cannot drop it because it's protected by AVG?  How to I over come this problem so I can install a network printer.

Hello Robert, 

We will help you to configure printer when AVG Firewall is active. Refer the following article to change the firewall system rules (http://avg-pkb.force.com/kb/articles/How_to/How-to-enable-file-sharing-or-printing-with-AVG-Firewall) and check for it.

Please try the above steps and let us know if its help you.