Installing - activating AVG PC Tune Up

AVG Performance
3

Hello Robert,
We are sorry for the difficulties you are currently experiencing.
Upon carefully reviewing your account, I see that you have purchased AVG Performance. Please be informed that AVG Performance comes under AVG Zen product. AVG Zen has both AVG Protection and AVG Performance built in it. Since you have purchased only AVG Performance it will be active till 2017.3.17. And the AVG Protection will be active till the trial version gets expired. Could you please confirm us whether you have installed AVG Performance in your pc? please activate it with AVG myaccount http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.

1

I bought AVG PC Tune Up on March 17 and followed the instruction to install it. I downloaded, clicked on the "exe" file but got no window to activate it, so it tells me, the program is expired.

What went wrong?

Thanks for help

2

Hello Robert,
We are sorry for the difficulties you are currently experiencing.
Upon carefully reviewing your account, I see that you have purchased AVG Performance. Please be informed that AVG Performance comes under AVG Zen product. AVG Zen has both AVG Protection and AVG Performance built in it. Since you have purchased only AVG Performance it will be active till 2017.3.17. And the AVG Protection will be active till the trial version gets expired. Could you please confirm us whether you have installed AVG Performance in your pc? please activate it with AVG myaccount http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.