Hello Claudia, we apologize for the inconvenience caused. For better assistance we would suggest you to contact our sales chat support via this link http://bit.ly/1FSJsiG . Please feel free to contact us should you need any further assistance.
I purchased the two year extended protection and my credit account was billed. I am unable to install it. When I go on to my account, It says that there is no record of any purchases. What happened?
Hello Claudia, we apologize for the inconvenience caused. For better assistance we would suggest you to contact our sales chat support via this link http://bit.ly/1FSJsiG . Please feel free to contact us should you need any further assistance.