Hello, I am also having this message pop up whenever I open the installer. I have ran the remover and I use windows 10. Any help is appreciated .
Hello Audrey,
We regret for the inconvenience caused. Could you please let us know whether you are facing the issue with Free version of the AVG program? If so please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC.
Once uninstalled please use the following links to reinstall your AVG Free program.
Please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
Once verified please use the following links to download appropriate installer file :
32- Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
64- Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for further assistance.
Thank you.
Roger, Are you using the latest AVG AntiVirus Free install file?.. Have a look @ this webpage (http://www.avg.com/ww-en/download.prd-afh-free).
AVG Guru
I get the same error and I've both tried from the avg 2015 UI as well as downloading the latest version and installing it. It happens on both of my computers, both running Windows 7.
Hello Viveksaravanan,
I tried your solution and it didn't work. I'm still unable to install AVG Zen on my Windows 7 Professional.
Any other suggestions?
Thank you.
Regards,
@ Rich Straub
Rich, AVG Business Edition… For a more direct contact method please try this link (http://www.avg.com/ww-en/customer-support-business). You should really have started a fresh topic in this area (https://support.avg.com/answers?dt=login&feedtype=RECENT_REPLY&dc=Business_products_v2&criteria=ALLQUESTIONS&).
AVG Guru
I am having the same issue as everyone else. Tried running the removal tool and still get the same message. I am now without protection on my workstation. My servers all have AVG Business Edition, but I now have an unprotected workstation on my network. Help?
So I'm having the exact same problem. Originally AVG threw this error on updating (forgotten what version, it was around a month ago). I thought I should just uninstall, and install from scratch.
So now I'm at this point. I've tried running the AVG remover. And I've tried doing a clean boot.
Running windows 7. Can produce log if necessary.
Any help is appreciated :)
I keep getting this error when trying to install AVG Free.
The network location cannot be reached. For information about network troubleshooting, see Windows Help. (0xE0060006)
I have tried a couple of friends computers and they are getting the same error message.
I have Windows 10. It has AVG 2015 and it installed fine. I have tried the upgrade as well as downloading the file and starting over.
The issue is not with the Business Edition. As stated, that is on my servers and this issue is on a workstation. The workstation is(was) using AVG Free, but I'm thinking of replacing AVG completely on my whole network now
Roger, Are you using the latest AVG AntiVirus Free install file?.. Have a look @ this webpage (http://www.avg.com/ww-en/download.prd-afh-free).
AVG Guru
Hello,
I am having the same problem on Windows 7. How can I install AVG?
Hello, I too have the same problem. I have two computers (one Windows Vista and one Windows 7) and for some time the update hasn't worked. On the Win7 machine I have run the avg removal tool, but no luck when trying to install avg free again.
Hello, I am also having this message pop up whenever I open the installer. I have ran the remover and I use windows 10. Any help is appreciated .
Hello Viveksaravanan,
I tried your solution and it didn't work. I'm still unable to install AVG Zen on my Windows 7 Professional.
Any other suggestions?
Thank you.
Regards,
Hello Sharon,
We apologize for the delay in responding to your request.
We suggest that you run our AVG remover tool http://aa-download.avg.com/filedir/util/AVG_Remover.exe to remove the remains of the AVG's installation and install the AVG Antivirus Free, once again using the link http://www.avg.com/us-en/download.prd-afh-free .
Please do not hesitate to contact us for further assistance. Thank you.
Hello Hariharan,
Could you please confirm whether you have tried our offline installer. If not please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC.
Once uninstalled please use the following links to reinstall your AVG Free program.
Please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
Once verified please use the following links to download appropriate installer file :
32- Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
64- Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for further assistance.
Thank you.
As all the above guys mentioned i am also facing the same issue while installing avg free antivirus. Anyone help me to shot out this problem.
As all the above guys mentioned i am also facing the same issue while installing avg free antivirus. Anyone help me to shot out this problem.