Installing AVG in Windows 10 - Configuration error

Hello Mark,
We are sorry for any inconvenience caused. We would request you to download and install AVG using an offline installation file based on your OS (32 bit or 64 bit). To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
Please visit this webpage http://www.avg.com/us-en/download.prd-isc to download the offline installation file. Thank you.

Hi i have recently purchased a ASUS laptop and tried to downland the paid version of AVG.  I have uninstalled the Mcafee virus protection.  The error notice is as follows an error has occurred in saving configuration says conection is offline....i have checked my internet connection and it is online so cant see what i need to do.

Help please

Mark​
Hello Mark,
We are sorry for any inconvenience caused. We would request you to download and install AVG using an offline installation file based on your OS (32 bit or 64 bit). To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
Please visit this webpage http://www.avg.com/us-en/download.prd-isc to download the offline installation file. Thank you.