Installing AVG Internet Security

Hi Rakshith,

Thanks for your reply.

I have tried to restart my PC but it won't let me shut it down because it tells me that the installation is still in progress. The progress window is here:

Internet Security progress window

Should I force it to shutdown or have you an alternate suggestion?

Thanks,

Richard

I seem to have a problem completing AVG Internet Security installation.

The programme wasn't working properly so I uninstalled and then attempted to re-install. It appeared to be progressing well. installed the AVG browser (which I didn't want) but then seemed to pause installation several hours ago.

The progress window says that installation is in progress (still) but the green progress bar has stopped about half a centimetre from the end although I can open the program..

Any ideas? Should I try uninstalling then re-installing again?

AVG Secure Browser come with AVG Internet Security.
You would also have the option not to install when installing the AVG Internet Security.

We need to check the root cause of this issue.
We'd suggest you to take advantage of our free remote assistance to investigate further on this, by following the steps in the email that has been sent to you.
If you are able to access the AVG Internet Security application, then this should be happening.
Go to Control Panel >> Programs >> Uninstall a program and in that list of applications, check if you have any other AVG other then your subscriptions (AVG Internet Security, TuneUp & Secure VPN)
Write back to us, if need we will provide further assistance.

Hi Richard,

This isn't the usual behavior of AVG program. Let us work towards fixing the issue.
Restart the PC and check if progress bar is still stuck even when you are able to open the application?

If yes, share us the screenshot of it.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.