Installing AVG Internet Security

AVG Protection
5

Hi Marian,

From your description, we assume that you've encountered an error while installing the AVG Internet Security.
Would you be so kind as to elaborate the issue & share us more details?
What's the operating system of your device?
Also, if you could share us the screenshot of the error message, it'd be most helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance. Keep us updated.

6

Thanks for your email.
We had AVG Ultimate (AVG AntiVirus + AVG PC TuneUp) which expires 28/1/21. 
So we bought Tune Up and Internet Security.  Order No. 509453182139.
Tune Up installed OK.  But Internet Security gave me the message: Invalid URL Ref #9.349a18b8.1611285087.c6869
We have Windows 10.  I am trying to send a screen shot.

1
I get Invalid URL Ref #9.349a18b8.1611285087.c6869
2

We appreciate your efforts

We are glad that the program has been installed.

Let us know, if you need further help.

3

Hi Marian,

From your description, we assume that you've encountered an error while installing the AVG Internet Security.
Would you be so kind as to elaborate the issue & share us more details?
What's the operating system of your device?
Also, if you could share us the screenshot of the error message, it'd be most helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance. Keep us updated.

4

Hi,  Thanks for your email.  When I tried to get a screen shot, the installation worked OK!!  After trying about 4 times previous days!   Thanks for your time.  I presume it is all OK now.  Marian.