Installing AVG Pro

Hello Tami,
While verifying your account it seems that you have AVG Protection Multidevice as your active subscription. Could you please let us know whether you have installed the AVG Zen program on your PC and activated the program using your AVG My Account credentials?

I am unsure if I downloaded AVG Pro correctly, I am not a computer wiz and need help.

Hello Tami,
AVG Zen is multi-platform software that allows you to view and administrate your antivirus across PC, laptop and Android smartphone and tablet. It lets you control your PC security from your phone, but it ties you to AVG program.

What is the AVG Zen program ? I don't need Multidevice, I only have a PC.

Hello Tami,
While verifying your account it seems that you have AVG Protection Multidevice as your active subscription. Could you please let us know whether you have installed the AVG Zen program on your PC and activated the program using your AVG My Account credentials?