Hi Mae,
We'll be glad to help you with the activation.
On checking the order status, the payment has not received to us that's the reason you're unable to activate.
I request you to wait for 24 hours for the order to be processed. Then, you will be able to complete the activation and use the paid features.
Refer the article for activation: https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
I purchased today the AVG security multi device. I have downloaded it 4 times and it never gets to the part when it is supposed to ask you for the license number so I can finish the activation to used the product… Help
Hi Mae,
We'll be glad to help you with the activation.
On checking the order status, the payment has not received to us that's the reason you're unable to activate.
I request you to wait for 24 hours for the order to be processed. Then, you will be able to complete the activation and use the paid features.
Refer the article for activation: https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security