Installing avg security

Hello David,
Sorry to know that. Could  you please attach the screen shot of the email? We will analyse it and assist you better.
Thank you.

I have received another email telling me I have not installed my security yet, and offering to help.

I did instal my licence over a week ago, and the new security appears to be working.


Please confirm that my licence 
IM2S3-MIH9U-I3MGR-Q2DWE-2TGGN-ANBDE
 has been installed and is working.

Many thanks

David

Hello David,
Sorry to know that. Could  you please attach the screen shot of the email? We will analyse it and assist you better.
Thank you.