Hello Fern,
I apologize for the inconvenience. Please run the AVG Clear tool mentioned in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product and reinstall AVG Ultimate.
If you face any difficulties, please let me know I will help you to get in touch with the remote team to assist further with the installation.
Have tried several times to install AVG Ultimate on second-hand laptop Windows 7 converted to 10. Previously it had AVG Free installed which I have uninstalled. Each time installation Ultimate stops at either 38% or 28%.
Thanks for your help.
Fern
Hello Fern,
I apologize for the inconvenience. Please run the AVG Clear tool mentioned in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product and reinstall AVG Ultimate.
If you face any difficulties, please let me know I will help you to get in touch with the remote team to assist further with the installation.