Hello Al.
We regret to hear that you are experiencing issues to activate AVG Ultimate. I've sent an email containing instructions to activate AVG Ultimate using the activation code. If the issue persists, we'd request to get connected with our remote assistance team for further assistance. The steps to get connected with them are included in the email.
I renewed my AVG Ultimate on 12/25/2018. It is suppose to expire 12/25/2021. I purchased the AVG Ultimate for 4 computers - 2 desktop computers and 2 laptop computers.AVG support installed it for me on one desktop computer and one laptop computer via remotely. Now I'm trying to install AVG Ultimate onto my other laptop computer and still have another desktop computer to install it on. I've been in and out of the hospital, so I can only do so much. I have my laptop computer with me and trying to install AVG Ultimate on it. But I keep getting the my subscription has expired and wants to install a free version. I've already renewed and purchased a new version of AVG Ultimate. I need help installing AVG Ultimate onto my other laptop computer and later on my other desktop computer. I already have AVG Ultimate installed on those computers. Why can't I just use the new activation code? Why is it so tough to reactivate my new subscription? Can you send me instruction how to reactivate my existing AVG Ultimate?
Hello Al.
We regret to hear that you are experiencing issues to activate AVG Ultimate. I've sent an email containing instructions to activate AVG Ultimate using the activation code. If the issue persists, we'd request to get connected with our remote assistance team for further assistance. The steps to get connected with them are included in the email.