Hello Robert,
We are sorry to hear about the inconvenience caused. We would request you to uninstall any conflicting anti virus or anti malware programs if installed on your computer. Then please run the AVG remover tool to remove all the remnants of the failed installation as described below.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG.
Then please try to install AVG again. Please, feel free to let us know if you require any further assistance. Thank you.
I have paid for two years of AVG protection.
When I try to install, numerous times, I get error code OxC0070643.
Robert Goodwin
Hello Robert,
We are sorry to hear about the inconvenience caused. We would request you to uninstall any conflicting anti virus or anti malware programs if installed on your computer. Then please run the AVG remover tool to remove all the remnants of the failed installation as described below.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG.
Then please try to install AVG again. Please, feel free to let us know if you require any further assistance. Thank you.