Hello, Joanne.
Thank you for choosing AVG but I regret to hear that you are experiencing issues to activate it. If you have not yet installed AVG TuneUp app, please click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance on how to download, install and activate AVG TuneUp - Unlimited.
My Mum recently died and Ive been given her laptop. On it she had AVG Internet security but I cannot access her AVG Sign-in as I wanted to add AVG Tune up so I piad for AVG Tune up in my name/login. The email I recieved said to login and go to the dashboard and click on 'connect' but there is no 'connect button and the email images look nothing like my AVG dashboard. In clicking around I got a message (somehow!!) saying I have to uninstall my paid subscriptions and in doing so I will lose them… I believe I'm computer capable but good grief, the links and not clear or simple !!! How do I add my paid AVG tune up to the already installed AVG internet security? Thank you for any help or advice … ps … I'm deaf so please don't ask me to phone anyone.
Hello, Joanne.
Thank you for choosing AVG but I regret to hear that you are experiencing issues to activate it. If you have not yet installed AVG TuneUp app, please click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance on how to download, install and activate AVG TuneUp - Unlimited.