Hello Joan,
While verifying your account you have AVG Internet Security (1 computer) as your active subscription. Please be informed that the AVG Internet security program doesn't requires the Zen Interface.
Please check whether you have installed any other conflicting applications like McAfee, Avast etc… on your PC, If so please uninstall the conflicting applications.
If not, please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC.
Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
Thank you.
I've purchased AVG Zen. It won't install because I have the free AVG program already installed. I can't get it to reinstall over the program already there although it says it will. How can I get it to install the one I purchased?
Hello Joan,
While verifying your account you have AVG Internet Security (1 computer) as your active subscription. Please be informed that the AVG Internet security program doesn't requires the Zen Interface.
Please check whether you have installed any other conflicting applications like McAfee, Avast etc.. on your PC, If so please uninstall the conflicting applications.
If not, please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC.
Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
Thank you.
While verifying your account you have AVG Internet Security (1 computer) as your active subscription. Please be informed that the AVG Internet security program doesn't requires the Zen Interface.
Please check whether you have installed any other conflicting applications like McAfee, Avast etc.. on your PC, If so please uninstall the conflicting applications.
If not, please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC.
Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
Thank you.