Hello Roger,
I understand the inconvenience.
I see that you have purchased both AVG Internet Security and TuneUp - Unlimited (1 year subscription) Unlimited devices product.
Using this subscription you can install and activate both AVG Antivirus and AVG Cleaner on your Android device.
Please download AVG Antivirus and AVG Cleaner from Google PlayStore on Android device, install it and then enter AVG my account by following below steps:
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app should get installed automatically.
i HAVE AVG CLEANER PRO ON MY PC AND IT SAYS I CAN INSTALL ON ALL DEVICES. MY PHONE WANTS ME TO PAY TO INSTALL IT. WHY/
Hello Roger,
I understand the inconvenience.
I see that you have purchased both AVG Internet Security and TuneUp - Unlimited (1 year subscription) Unlimited devices product.
Using this subscription you can install and activate both AVG Antivirus and AVG Cleaner on your Android device.
Please download AVG Antivirus and AVG Cleaner from Google PlayStore on Android device, install it and then enter AVG my account by following below steps:
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app should get installed automatically.
Roger,
Thank you for letting us know. We're glad we were able to put you at ease.
If you need anything else, do not hesitate to let us know.