Hello Tina,
We regret for the inconvenience caused. On checking with your account we could see that you have active product of AVG Internet Security for unlimited devices. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it.
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If the issue persist, please get back with us we are here to help you.
Thank you.
we haven't received our product key to register it.
Hello Tina,
We regret for the inconvenience caused. On checking with your account we could see that you have active product of AVG Internet Security for unlimited devices. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it.
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If the issue persist, please get back with us we are here to help you.
Thank you.