Installing internet security

Hello Bob,
We are sorry to hear about that. We suppose you have AVG installed already on your PC for your old subscription. Once you renew it, you will receive a new license number and you can just reactivate the installed program with the new license number. For help with activation, please follow the steps in http://avgclick.me/ActivateLicense . Thank you.

I renewed my internet security and when I tried to install it I got a not connected to internet error, but I am connected.

Hello Bob,
We are sorry to hear about that. We suppose you have AVG installed already on your PC for your old subscription. Once you renew it, you will receive a new license number and you can just reactivate the installed program with the new license number. For help with activation, please follow the steps in http://avgclick.me/ActivateLicense . Thank you.