Installing my new AVG Security

AVG Protection
4

Hello Sherry,

apologize for the inconvenience caused. I would request you to follow these instructions to get this fixed:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool, click on the following link:
For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

3

Hello Sherry,

apologize for the inconvenience caused. I would request you to follow these instructions to get this fixed:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool, click on the following link:
For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

1

Good morning!  This is the second request to help with the installing of the AVG protection.  The product has already been paid for but when I try to download the license–message says another installation is in progress.  It will not let me do anything.  Please advist.

Thank you,
Sherry Mezger

2
  1. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
    NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
    4) Please uninstall AVG ZEN as well from the control panel
    5) Please install AVG protection (paid version) from the following link: http://avgread.me/1FKGRZI.
    This should resolve your issue. Please get back to us for any further assistance. Thank you.