Installing my subscriptions on a new laptop

AVG Protection
3

Hello Heidi,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties while installing the AVG products.
We're glad to help you.
Please refer to the below Microsoft article to turn off the Microsoft S mode.

https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

We've sent you an email that includes all the installation and activation steps with additional support. Please check for the email and revert to us.
Thank you for your understanding.

1

i have a multi user subscription. When I start to download my avg on my new laptop I am getting a message telling me my Windows is in S mode and basically I shouldn't switch out of it.  Ideas ?

thank you

2

Hello Heidi,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties while installing the AVG products.
We're glad to help you.
Please refer to the below Microsoft article to turn off the Microsoft S mode.

https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

We've sent you an email that includes all the installation and activation steps with additional support. Please check for the email and revert to us.
Thank you for your understanding.