Hello Cody,
We apologize for the inconvenience caused.
As I understand you are experiencing issue with installing AVG Internet Security, is that right? If so, we would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you.
i got a message saying that it was time to update my subscription. I had changed banks so avg could not charge my card. i gave them the new information and downloaded the new version and it says it cant install because my current version is not compatible with the new version. what do i do.
Hello Cody,
We apologize for the inconvenience caused.
As I understand you are experiencing issue with installing AVG Internet Security, is that right? If so, we would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you.