Hello John,
We regret for the inconvenience caused to you. Could you let us know the exact error message received upon failed installation? Please check the suggestions mentioned in this article http://support.avg.com/SupportArticleView?urlname=How-to-prepare-your-computer-for-installing-AVG before you try and install AVG. Please, feel free to let us know if you require any further assistance. Thank you.
The update has stalled / failed at 75% of installing protection.
What do I do now
Hello John,
We regret for the inconvenience caused to you. Could you let us know the exact error message received upon failed installation? Please check the suggestions mentioned in this article http://support.avg.com/SupportArticleView?urlname=How-to-prepare-your-computer-for-installing-AVG before you try and install AVG. Please, feel free to let us know if you require any further assistance. Thank you.
John,
Thank you for trying our suggestion and we appreciate your efforts so far. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.