Installing on a new device - no AVG subscriptions being shown on account

I have bought a new device to add to the laptop i already have.  I have logged onto AVG but cannot see any subscriptions listed or codes to use.  I have a 10 device version.  Where is my subscription listed so i can use it

Hi Graeme,

We're glad to help you with the installation process.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

Hi Graeme,

We're glad to help you with the installation process.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.