Installing paid internet security

Avg performance pro purchased and recently purchased Internet security and this is the programme that will not install. Using avg gen

Hello Peter.
Could you please let me know what is the product you are trying to install and also let us know if you have installed any previous version of AVG before.
Thank you.

Paid for this and when i tried to install said not compatable with current version

Hello Peter.
Could you please let me know what is the product you are trying to install and also let us know if you have installed any previous version of AVG before.
Thank you.

Hello Peter.
Thank you so much for the information provided. I would kindly request you to follow the below instructions:
1)First step is to use AVG Remover tool based on your operating system ( http://support.microsoft.com/en-us/kb/827218  and uninstall your AVG program completely. To download AVG Remover Tool, please click on the following link: http://www.avg.com/us-en/utilities .
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process, please manually uninstall AVG ZEN named as "AVG"   in the list of installed applications.
4) To install the program AVG Internet Security, please have a look at this article: http://avgread.me/1DXPL5z .
This should resolve your issue. Please let us know here your results. Thank you.

Avg performance pro purchased and recently purchased Internet security and this is the programme that will not install. Using avg gen