Installing Secure VPN

Hello Frances,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues.
Best regards,
Alok.

After a lot of hassle I have installed Secure VPN right to the point of switch on.  When I try to activate the the on/off switch a box appears saying loading for a few seconds but nothing happens.  What am i doing wrong?  Any suggestions would be very helpful.  Frances

Hello Frances,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues.
Best regards,
Alok.