Hello William. In order to transfer your license from your old to new computer. I request you to first uninstall the product from your old computer and install the fresh copy of your product in your new computer. Please check this link http://bit.ly/1xg9gDQ to more about license transfer. Thank you. Kishore, AVG Customer Care.
Hello William. Sorry to hear about the inconvenience caused. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities .
Thank you.
Thank you, unfortunately it is still not happening. The following came up: Error Code: OxC0070643, Error Message: General Internal Error, MSI Engine failed to install the product @ AVGMSI_error 27007
I am having a big problem activating my licence, it was originally installed on my old computer but it will not install on my new one.
Thank you, unfortunately it is still not happening. The following came up: Error Code: OxC0070643, Error Message: General Internal Error, MSI Engine failed to install the product @ AVGMSI_error 27007
Hello William. In order to transfer your license from your old to new computer. I request you to first uninstall the product from your old computer and install the fresh copy of your product in your new computer. Please check this link http://bit.ly/1xg9gDQ to more about license transfer. Thank you. Kishore, AVG Customer Care.