Installing the free antivirus

Taw, I appreciate your efforts in fixing the issue. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools (AVG Remover and AVG Clear tool) to remove the AVG traces completely from your computer.


Balasubramanian: thank you for your reply :slight_smile:

I tried to download that offline installer and it was interrupted with a "corrupt file" message. I think the defense of my computer is getting very problematic and blocking software it shouldn't…

Thanks again…any idea what I could do now or how I could get it this offline version (or the other one) to work?

Hello Taw,

I understand the inconvenience.
It is not recommended to uninstall Microsoft.NET Framework from your PC.
I request you to download AVG antivirus free offline installer which is available in this website: https://www.avg.com/download.prd-gsr-free .
Please download the exact 32 or 64 bit version file for your operating system and then try the installation.
Keep us informed about the status.

Hello, hope you're all having a nice evening :slight_smile:

I'm unabled to install the AVG AntiVirus FREE. I've removed Kaspersky. Do I have to remove Microsoft.NET Framework and stuff like that?

I'm on Windows 7 and a netbook.

It loads until 70-80% or so and then I get a failed message…something like: unabled to install. We're sorry there was an inconvenience. Discover what could have happened. ( get online; 0xE001050B: to install AVG you needed to be connected to the internet )

Thank you for reading and let me know if you need more info.

Bhuvaneswari and Alan, thank you for your reply. Malware was giving me trouble and that was the reason I couldn't install it so I went to safe mode and got it working.

Thank you, guys :slight_smile:

You're welcome, Taw. I appreciate all your efforts in fixing the issue. Please feel free to contact us for any further assistance with AVG.

Taw, If applicable… For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

​Once you uninstalled, please follow the steps in this article to reinstall AVG free using offline installer.

For 64 bit OS: http://files-download.avg.com/inst/mp/Antivirus_Free_x64_1818.exe

For 32 bit OS: http://files-download.avg.com/inst/mp/Antivirus_Free_x86_1819.exe

Note: Before starting the installation, please select "Basic protection" to install AVG Free. 

 If you face any difficulties, please contact us with the screenshot of the error message to escalate the case.