Having trouble installing. Got an error 0xe001f921 (another installation is already in progress). The initial installation said there was already a version installed that was incompatible with the new version. I installed the free trial then purchased it.
Hello John,
Thank you for contacting us with your concerns. Upon checking your records, we could not see any paid subscriptions of AVG. Could you let us know whether it is a free version or a paid version of AVG?
You could try to run AVG remover tool to uninstall AVG completely from your PC and try to reinstall AVG.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG PC Tuneup: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance.
Hello John,
Thank you for contacting us with your concerns. Upon checking your records, we could not see any paid subscriptions of AVG. Could you let us know whether it is a free version or a paid version of AVG?
You could try to run AVG remover tool to uninstall AVG completely from your PC and try to reinstall AVG.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG PC Tuneup: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance.