Installing Ultimate

AVG Protection
4

Hello Susan,

We are sorry for the inconvenience caused.
This is a known issue and we request you to use the AVG remover tool once by following the instructions as mentioned in this article:
http://avgread.me/1DEtNP0 and try installing AVG Ultimate as mentioned in this article: http://avgread.me/19OHofR .
If the issue persists, please do let us know.

1

Instead of installing I keep getting error 0xe001f94e why?

3

Hello Regina,

We have already replied to your other post where you have explained your query in English.
Please have a look at this link: https://support.avg.com/answers?id=906b0000000DVrX .
We request you to communicate only via that post so that we can assist you better.
Thank you.

2

Hello Susan,

We are sorry for the inconvenience caused.
This is a known issue and we request you to use the AVG remover tool once by following the instructions as mentioned in this article:
http://avgread.me/1DEtNP0 and try installing AVG Ultimate as mentioned in this article: http://avgread.me/19OHofR .
If the issue persists, please do let us know.