Hi Rita,
We apologize for the issue caused to you and lets us work together to fix the issue. To fix the issue please follow the below process.
Before Installation please run the below tools.
AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
AVG Remover tool: http://files-download.avg.com/util/tools/AVG_Remover.exe
After running all the tools, please restart the PC and follow the below link to start the Installation.
http://files-download.avg.com/inst/mp/AVG_Antivirus_745.exe
If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
I bought AVG Antivirus and went through download as directed, I entered the sales number, but it never asked for the license number and I tried clicking on the HELP box to select REACTIVATE as per the instructions, but that option is not there.
Hi Rita,
We apologize for the issue caused to you and lets us work together to fix the issue. To fix the issue please follow the below process.
Before Installation please run the below tools.
AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
AVG Remover tool: http://files-download.avg.com/util/tools/AVG_Remover.exe
After running all the tools, please restart the PC and follow the below link to start the Installation.
http://files-download.avg.com/inst/mp/AVG_Antivirus_745.exe
If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.