Hi Barbara,
We're glad to help you.
From your description, we see that the program on your laptop awaits activation.
To activate, follow the steps in this article. As it isn't recommended to share the license info over this post, we've sent it to you via email.
Regarding installation on your mobile device, you can reach our mobile team by raising a request via this link.
VPN automatically installed on my one laptop (the one I placed the order with), but when I downloaded it for my other laptop it treated it as a new installation asking me to buy it again. I also want to install it on my android tablet and phone HELP
Hi Barbara,
We're glad to help you.
From your description, we see that the program on your laptop awaits activation.
To activate, follow the steps in this article. As it isn't recommended to share the license info over this post, we've sent it to you via email.
Regarding installation on your mobile device, you can reach our mobile team by raising a request via this link.