Hi Raymond, we are sorry to know that. To check if AVG is preventing the download, you can disable AVG (http://avgread.me/1GnMD3N) and check if you are able to download the app. Please feel free to contact us for any further assistance. Thank you.
I want to install W10 but I am unable to download the required app. Could AVG be preventing it? Or some bug?
I installed Windows 10 with no problem at all. WARNING!!! : ) Be prepared to devote a minimum of 3 hours and probably four or more to downloading, configuring, and setting up Windows 10. I have a very high speed connection and it took almost an entire day.