Hello Mike,
We regret the inconvenience caused. We would like to uninstall if you were installing any other antivirus like McAfee, Kaspersky or Norton, if not please try to uninstall all installed AVG programs and traces using the AVG remover tool and reinstall AVG Protection again. Follow the below simple steps to resolve the issue
Remover and download
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://files-download.avg.com/inst/mp/AVG_Protection_806.exe
Please feel free to contact us if you need any assistance.
Aravindh Raman, AVG Customer Care.
I keep getting an error code when trying to install AVG Protection on my Windows 10 computer. The code is 0xe001c011.
Hello Mike,
We regret the inconvenience caused. We would like to uninstall if you were installing any other antivirus like McAfee, Kaspersky or Norton, if not please try to uninstall all installed AVG programs and traces using the AVG remover tool and reinstall AVG Protection again. Follow the below simple steps to resolve the issue
Remover and download
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://files-download.avg.com/inst/mp/AVG_Protection_806.exe
Please feel free to contact us if you need any assistance.
Aravindh Raman, AVG Customer Care.