Instell AVG anti virus

Hello Kristian,
I'm sorry to hear about this, I see that you have purchased AVG Ultimate subscription, it does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. I have sent you an email, please follow the email instruction to activate AVG Ultimate program.
Best regards,
Alok.

Why wil AVG not know my AVG product? Now I have try to instell it many times. Every time, it don't want to regezice /know my account. It say I have to buy a new product. But I already have an linice /product tio next year. 
So I can not scan my computer. 

Hello Kristian,
I'm sorry to hear about this, I see that you have purchased AVG Ultimate subscription, it does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. I have sent you an email, please follow the email instruction to activate AVG Ultimate program.
Best regards,
Alok.