Hello Bernard,
Thank you for choosing AVG for your PC. Please follow the steps in this article http://avgclick.me/1FmXxG7 to download and install AVG Performance multi device. Please, feel free to let us know if you require any further assistance. Thank you.
Hello Bernard,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool to remove all the traces of the AVG.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
BERNARD, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Bernard,
Thank you for choosing AVG for your PC. Please follow the steps in this article http://avgclick.me/1FmXxG7 to download and install AVG Performance multi device. Please, feel free to let us know if you require any further assistance. Thank you.