Intalling Ultimate

My widows crashed had to reinstall windows and I tried several times to reinstall AVG Ultimate from my account. I get K32 get processing file W could not be located in Kernel32.dl what does this mean?l

Hi Jonathan,

We will help you with the installation.

Could you share the screenshot of the message you received to assist you further?

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.