Hello Tony,
Let us work together to fix the issue.
Please disable AVG protection temporarily as mentioned in this article and check if you could access Google Play Music.
If the same issue persists, please open AVG TuneUp program and check whether you put Google Play Music in a sleep mode. To do so, open AVG TuneUp > Speed Up > Background and start Up programs > Wake all the programs from sleep mode.
We also recommend you to uninstall third party AntiVirus applications as it may cause conflict/slowdown of your device.
Please keep us posted here.
After the install, Google Play Music would not upload my songs. After uninstalling, it worked just fine. I also notice a sluggishness with my laptop.
Hello Tony,
Let us work together to fix the issue.
Please disable AVG protection temporarily as mentioned in this article and check if you could access Google Play Music.
If the same issue persists, please open AVG TuneUp program and check whether you put Google Play Music in a sleep mode. To do so, open AVG TuneUp > Speed Up > Background and start Up programs > Wake all the programs from sleep mode.
We also recommend you to uninstall third party AntiVirus applications as it may cause conflict/slowdown of your device.
Please keep us posted here.