I rund AVG VPN on a PC with Windows 11 My VPN keeps dropping out then reconnecting. Often this then means I lose connection to websites. It can happen every few minutes or an hour or so between. I also have android phone and Apple iPad not using AVG VPN and they have no problem so I know it is not my internet connection.
Anyone else seeing this? Any fix known please?
Hi Ken,
Thank you for contacting AVG Community Forum. I see you are facing issues with connecting to internet, when VPN is ON. I am sorry for the inconvenience. You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Kindly follow the below steps to change the location to a different server :
> Click Change on the main application screen
> Use the side menu to view all the servers in a specific continent, or servers that are optimized for streaming.
> Select a country. For countries that offer multiple cities, click the down arrow and select your preferred city.
> Click Change location to confirm the change.
>Your location now shows as the country and city that you selected.
Also, follow the below steps to enable the Avast mimic option for better performance.
Please open your Avast SecureLine VPN.
Go to Menu and click on Settings.
Check if you are able to see an VPN Protocol and check if you able to see a Avast Mimic option.
If yes, please select the Avast Mimic option and restart your computer and check if you are facing the same issue.
If you still face the same issue after changing location and enabling the Avast mimic option, please let us know the outcome. Thank you!
Hi Ken,
Thank you for contacting AVG Community Forum. I see you are facing issues with connecting to internet, when VPN is ON. I am sorry for the inconvenience. You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Kindly follow the below steps to change the location to a different server :
> Click Change on the main application screen
> Use the side menu to view all the servers in a specific continent, or servers that are optimized for streaming.
> Select a country. For countries that offer multiple cities, click the down arrow and select your preferred city.
> Click Change location to confirm the change.
>Your location now shows as the country and city that you selected.
Also, follow the below steps to enable the Avast mimic option for better performance.
Please open your Avast SecureLine VPN.
Go to Menu and click on Settings.
Check if you are able to see an VPN Protocol and check if you able to see a Avast Mimic option.
If yes, please select the Avast Mimic option and restart your computer and check if you are facing the same issue.
If you still face the same issue after changing location and enabling the Avast mimic option, please let us know the outcome. Thank you!