Hello David,
We're sorry to hear this.
May I know exactly when you're receiving the "No internet message" to assist you further?
If possible, please attach the screenshot of the message page to investigate further?
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hey, I'm getting a "No Internet" message. I'm connected to the router and the internet is working fine on my phone. Did a new update change some settings or something?
Hello David,
We're sorry to hear this.
May I know exactly when you're receiving the "No internet message" to assist you further?
If possible, please attach the screenshot of the message page to investigate further?
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.