Internet connectivity is bad Microsoft suggested AVG VPN was blocking

AVG VPN
3

Hello Steve,

You've reached the AVG community support forum. We apologize for the inconvenience.
First, you can use this number to contact our Premium Tech Support team: (+1) 855-742-9625
Second, if you'd like to be assisted over this community post, could you specify whether you're referring to categorizing your network as 'Trusted' or 'Untrusted' under the Enhanced Firewall of your AVG Internet Security?
If I've misunderstood, please share us a screenshot of the AVG window where you've switched your network from Private to Public.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

1

My newish Dell laptop suddenly had issues with most apps.  I did Windows troubleshooting but nothing helped.  I saw that MS suggested Public type home internet.  Mine was set to Private.  So I switched to Public.  That blocked everything.  I couldn't reach you online.  i switched back to Private and now it works.  Please answer my question…Should I use Private or Public   I have 5 subscriptions with AVG and I paid for your supersupport, but don/t have their phone number.  Please provide that, too.
Thank you.

2

Hello Steve,

You've reached the AVG community support forum. We apologize for the inconvenience.
First, you can use this number to contact our Premium Tech Support team: (+1) 855-742-9625
Second, if you'd like to be assisted over this community post, could you specify whether you're referring to categorizing your network as 'Trusted' or 'Untrusted' under the Enhanced Firewall of your AVG Internet Security?
If I've misunderstood, please share us a screenshot of the AVG window where you've switched your network from Private to Public.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.