Internet connectivity

AVG VPN
1

We have Spectrum internet and have access to both "regular" and 5G internet.  My computer will no longer connect to the "regular" internet. When I run a troubleshoot, it says 

Secure VPN" adapter

and will show the little AVG shield.
My relatively new printer will not work with 5G internet (I'm going to deal with Epson next) therefore since I can no longer connect to the "regular" internet, I can no longer use it to print wireless.
HELP!

2

Hi Susan.
We regret the inconvenience caused.
Are you able to connect to regular internet when the VPN connection is disabled?
Please try to change location to a different VPN server and verify the issue. If the issue persists, please reinstall AVG Secure VPN.