Internet is blocked and connected repeatedly after vpn connection What is the solution?

AVG VPN
5

Hello Yunsang,
Thank you for contacting AVG.
I apologize for the inconvenience caused. I will certainly help you with the issue. I would suggest you to follow the below instructions and check:

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
If the issue persists please get back to us. If you like to know more about Firewall please click on this link:(https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-antivirus-enhanced-firewall&q=firewall&supportType=home)

Awaiting for your reply.
1

Internet is blocked and connected repeatedly after vpn connection What is the solution?

3

Thank you for writing back to us, Yunsang

We apologize for the inconvenience caused.
Have you tried connecting to a different VPN server and checked if the issue persists?
If you've enabled the "Kill switch" feature in your AVG Secure VPN, please disable it and check the status.
Keep us updated.

NOTE: The below message is translated for your convenience using Google Translate.

답장을 보내주셔서 감사합니다.

불편을 끼쳐드려 죄송합니다.
다른 VPN 서버에 연결을 시도하고 문제가 지속되는지 확인하셨나요?
AVG Secure VPN에서 "킬 스위치" 기능을 활성화한 경우, 해당 기능을 비활성화하고 상태를 확인하시기 바랍니다.
계속 업데이트해 주세요.

2

네트워크 탭을 클릭하면 네트워크에 연결되지 않습니다.

4

Hello Yunsang,
Thank you for contacting AVG.
I apologize for the inconvenience caused. I will certainly help you with the issue. I would suggest you to follow the below instructions and check:

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
If the issue persists please get back to us. If you like to know more about Firewall please click on this link:(https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-antivirus-enhanced-firewall&q=firewall&supportType=home)

Awaiting for your reply.