Hello Georg,
We certainly understand your concern. We apologize. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.
Hi all,
I would like to ask you for some help.
Got an installation problem with the above mentioned product. The installation stops at 73% and after a while the installtion will be aborted wqith error code 0xA0010004 (Timeout).
I tried it several times, uninstallation with removal-software, proper file download from my account ... I did it may be 6 to 7 times with always the same unsuccessful result.
I work with a Surface 3 Pro, Windows 10, no other Protection software running on it beside Defender.
Thank you all,
Georg
I would like to ask you for some help.
Got an installation problem with the above mentioned product. The installation stops at 73% and after a while the installtion will be aborted wqith error code 0xA0010004 (Timeout).
I tried it several times, uninstallation with removal-software, proper file download from my account ... I did it may be 6 to 7 times with always the same unsuccessful result.
I work with a Surface 3 Pro, Windows 10, no other Protection software running on it beside Defender.
Thank you all,
Georg
Hello Georg,
We certainly understand your concern. We apologize. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.