Hello Guy,
We are sorry for the inconvenience you are facing with Google chrome browser after installing AVG Internet Security. In order to assist you better, we have sent an email to get in touch with our additional technical support. Please use that email instructions and connect with our technical support team and we will resolve it for you. Please check for the email in spam or junk folders, if the email is not present in inbox.
Thank you.
Background
I purchased Internet Security (order 701-6712063) this last week. On installing there was an AVG incompatibility issue with current AVG Products already installed (I have PCTUNEUP order 701-5909467). I purchased the Internet Security to upgrade from the licensed AVG Antivirus that was due to renew. I uninstalled all AVG items and reinstalled Internet Security successfully (or so I thought).
PERFORMANCE PROBLEMS
PCTUNEUP worked up until Internet Security Installation, but does not work now and I cannot see install PCTUNEUP at all in MyAVGAccount . I understand that there is major upgrade to MyAccount Subscription and hopefully this will resolve and enable me to reinstall my PCTUNEUP.
CONFLICT between CHROME BROWSER AND INTERNET SECURITY
Had I known this was an issue that I discovered here in the AVG Community today I would have immediately questioned whether it was wise to purchase the Internet Security product. I now have the same problem - I cannot use the Chrome browser since Internet Security was installed. (I have uninstalled and reinstalled Internet Security without success the browser issue remains.)
REFUND REQUEST
I have completed a refund request with a compromise that Internet Security be abandoned (2yr license) and that Antivirus Unlimited and PCTuneUp Unlimited be offered as a replacement.
I have been a loyal AVG customer for years and have remarked that both Sales and Technical Support are not good at the moment, but I do acknowledge there is a major upgrade occurring.
Will await reply to Refund Request, but at the moment I am not so confident that Sales and Tech Support can resolve my issues. I have just spent over $100 AUD for Internet Security and my December last year PCTuneUp product $45 AUD these are both substandard in performance/non-performance.
Can the issues above be resolved within please.
Hello Guy,
We are sorry for the inconvenience you are facing with Google chrome browser after installing AVG Internet Security. In order to assist you better, we have sent an email to get in touch with our additional technical support. Please use that email instructions and connect with our technical support team and we will resolve it for you. Please check for the email in spam or junk folders, if the email is not present in inbox.
Thank you.
We are sorry for the inconvenience you are facing with Google chrome browser after installing AVG Internet Security. In order to assist you better, we have sent an email to get in touch with our additional technical support. Please use that email instructions and connect with our technical support team and we will resolve it for you. Please check for the email in spam or junk folders, if the email is not present in inbox.
Thank you.